Returns & Exchanges

Due to the intimate nature of our products and strict hygiene regulations, we can only accept returns on unworn apparel with original tags and unopened packaging. Please ensure your items meet these criteria to be eligible for a refund or store credit within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to submit a return request and receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the items in their original, discreet packaging, ensuring all tags are attached and the product is unused.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection

  Once received, our team will inspect the items for hygiene compliance before processing your refund to the original payment method.